Onboarding

• Frame One Features Overview
• System Requirements
• Activate Your Account
• Connect to a Remote Workstation
• Bring Your User Settings with You - Avid

Data I/O

• Deliver and Manage External Drives
• Use External Drives
• Media Shuttle Web Transfers
• Shared Storage on Frame One

Collaboration

• Avid Project Sharing Basics
• Premiere Productions Quick Start Guide
• Screen and Collaborate on Zoom

Workstation Management

• Install a New Application
• Installing Fonts
• Request a Firewall Exception
• Connect USB Peripherals to Your Workstation
• Share Workstation Access

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Avid Media Composer

• Best Practices for New Projects in Avid
• The Resolve to Avid Round-Trip
• Customize Your Keyboard in Avid
• Best Practices for Avid Metadata
• Avid Project and Unity Attic Maintenance

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Adobe Premiere Pro

• Adobe Productions Guide for AEs
• Migrate Keyboard Preferences from Mac to PC
• Import or Recover Projects in Adobe Productions

General

• File Naming and Organization
• Copy Data with Verification (for Free!)
• Multiple Workstations at Once

Account Management

• Change Your Password or Phone (MFA)

Avid Media Composer

• Common Problems with Avid Bin Sharing & Locking
• When Avid Media is Suddenly Offline
• Sluggishness or Errors After New Media Deliveries
• Error: PMM_INSUFFICIENT_MEDIA
• Classic Title Tool Problem

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Adobe Premiere Pro

• General Instability Fixes
• Slow Load Times on Project Open
• Missing Audio After a Zoom/Evercast Screening

Personal Computer / PCoIP Client

• If Your Workstation Feels Laggy or Unresponsive
• Numpad Not Functioning
• No Sound when Switching Audio Interfaces
• Display Scaling & Mouse Quick Fixes
• Right Click Not Working

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Remote Workstation / Windows

• If You See Another User's Name When You Start a Session
• Force Quit an Unresponsive Program