Troubleshooting

Account Management

• Change Your Password or Phone (MFA)

Avid Media Composer

• Common Problems with Avid Bin Sharing & Locking
• When Avid Media is Suddenly Offline
• Sluggishness or Errors After New Media Deliveries
• Error: PMM_INSUFFICIENT_MEDIA
• Classic Title Tool Problem

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Adobe Premiere Pro

• General Instability Fixes
• Slow Load Times on Project Open
• Missing Audio After a Zoom/Evercast Screening

Personal Computer / PCoIP Client

• If Your Workstation Feels Laggy or Unresponsive
• Numpad Not Functioning
• No Sound when Switching Audio Interfaces
• Display Scaling & Mouse Quick Fixes
• Right Click Not Working

View all (6)

Remote Workstation / Windows

• If You See Another User's Name When You Start a Session
• Force Quit an Unresponsive Program