What's New
Submit a ticket

Bring Your User Settings with You - Avid

User settings inside a briefcase


Welcome to Frame One! We like to make the switch over to our system as seamless as possible. With that in mind, before you even begin working on your workstation, we want to ensure all your favorite tried and true shortcuts migrate over with you. Here is an easy guide to exporting your current settings to send to us.

  1. Go to File and select Settings. 

Avid settings window

  1. Go over to the User tab and Click on your User Name.

Avid user proflle

  1. Click on the folder icon on the right portion of the pop-up to set the export destination. In the example below, the export is being directed to the desktop.

Browse for folder window

  1. Under the Local User Profile (Non-Shared), select the Standard option and click the OK button.

Shared User Profile Type

  1. Go to where you directed the export, and you’ll find your settings. Right-click and zip the file.How to zip (compress) folder

  2. Take the zipped file and email it to the Help Desk at [email protected].

You can also find your Avid settings here. 


PC Mac
C:\Users\Public\Documents\Avid Media Composer\Avid Users\YourName

Copy to the desktop and zip the file as described above.


Additionally, Frame One saves your user settings even after your project wraps, so the next time you jump onboard, your settings will be right there, ready for use right away. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.