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Connect While Traveling

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If you plan to connect to Frame One while traveling (and we hope you do!), consider the following before you head out.

  • If your plans involve travel to another country, Contact Support to prevent interruptions to your connection
  • Gather information about your internet connection options when possible. Factors like speed, type (E.g. cable, satellite,) and location will all affect performance. If you will have direct access to a router or ethernet port where you are staying, pack a long enough cable (plus any adapters you need for your computer to connect) for the best experience possible.
  • If it's been a while since you've last updated PCoIP Client, it never hurts to run our latest installer. You can find download links and instructions on this page.

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